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Privacy Policy

You can access and browse the Metro Finance web site without disclosing personal information.

If you use Metro Finance on-line calculators to find out what share you could buy in a Shared Ownership home or to find out about the mortgage you could have, you will need to enter some personal information.

It is the policy of Metro Finance to assure the security and confidentiality of your personal information. We shall not reveal that personal information to any other party except for the purpose of arranging your mortgage or insurance and only after we have received your approval. We shall not reveal your personal information to other parties for marketing purposes.

We shall ensure that all our staff and any systems personnel responsible for the design and maintenance of our systems are aware of their obligations to the confidentiality of your personal information.

If you choose us to arrange your mortgage, any mortgage lender we recommend may need to make a search at a credit reference agency and search information from the electoral register. The credit reference agency will record a reference to that search whether or not your mortgage application proceeds. We shall hold information we collect on computer and other paper. You have a right of access under the Data Protection Act to that information by contacting us at our address.

If you wish to change or have deleted any of your personal information please contact us at our address. Metro Finance works within the normal internet security constraints and cannot be responsible for internet security breaches unless we ourselves have been negligent. If you are unhappy about sending data over the internet please contact us by telephone on Freephone 0800 328 3684 we shall be pleased to try to find the mortgage you want.

When you contact Metro Finance from our web site we use a ‘cookie’ on your computer to tell us how you found our site. This is common internet practice. The ‘cookie’ does not have any of your personal information and is removed from your computer after a short time. You can if you wish choose to disallow ‘cookies’ via your browser.

Our site contains links to other internet sites which may be useful to you. However, Metro Finance is not responsible for the content or privacy policy of those sites.